Shipping

Christmas delivery cut-off dates

To give yourself the best chance of receiving your items in time for the holidays, place your order by the below cut-off times.

Delivery State	Standard Delivery	Express Delivery
NSW, VIC, QLD, SA, ACT	18 December	19 December
WA	16 December	18 December
TAS	17 December	18 December
NT	15 December	18 December

We hope you receive your order on time, however due to factors outside of our control, we are unable to guarantee this.

 

Shipping Costs

Australia
Free shipping for all orders over $75.
For all orders below $75, a $13 flat rate shipping cost will apply.

Express post is available for a flat rate of $16.

 

New Zealand
A flat rate of $30 for all New Zealand orders.

 

USA
A flat rate of $35 for all USA orders.

For any other international destinations, please get in touch at [email protected]

 

What is the cut off time for orders?

We will endeavour to process all orders placed before 8am AEST on the same day. All orders placed after 8am will be dispatched the following business day. 

Please note that all orders are processed on working days, Monday – Friday.

 

How long will it take for my order to arrive?

For eastern seaboard deliveries, it should be 2-4 working days, for other states 3-10 working days from when you order is confirmed.

For express post, it should take 1-3 working days depending on your location.

For delivery within Australia, we use Australia Post, Star Track & Direct Freight Express depending on your location.

 

International Orders, Duties & Taxes

Please note that customs policies vary from country to country. You may be subject to relevant overseas custom duties and/or tax charges. These are payable by the recipient. Please check with your local customs office for further information.

 

If there is a problem with my order, who do I contact?

If there is a problem with your order, please email us at [email protected] or phone on +612 8338 0242.